Momma always said, “don’t talk to strangers!” Well, don’t be
a stranger to your audience, get to know them! To reach your audience, you must be able to speak their
language. This requires research. Audiences
can be broken down by demographics, geographics, psychographics and behaviors
segmentations.
Demographics:
These include, family size, gender, marital status, income, and occupation but
the most common demographic is age. Communicating to different generation
cohorts will require tailored messages and various
media outlets to get your audience’s attention. For example; The Gen X
community is more likely to read the newspaper than Millennials and you would be less likely to promote anything is “lit.”
Geographics:
Yes, location plays a significant role in the language used to reach your audience. For example; Soft Drinks, you’re going to say Pop in Ohio, and Soda in Florida. Making that adjust makes all the difference if your soft drink is going to be excepted in that location.
Psychographics:
Psychographics are more personal to the audience. These
include segmenting people based on social class, personal characteristics, lifestyles, and values. In a case for promoting
environmental health, you will find that marketing toward values will
be more efficient than using an age
demographic approach.
Behavior:
Behavior segmenting divides people based on attitudes, knowledge, and behaviors about your promotion. An example of this is
promoting a brand based on the belief of its benefit, basically what they want
from using the product. If you are
promoting dandruff shampoo, create your message based on their belief that
having a flaky, itchy scalp can be
soothed and remedied by your product.
These are just a few tips on breaking down your audience
into segments and creating the message that you give to them. Remember, this
includes the slang terms and hashtags you use; if it does not resonate with them, then
it will not work. When you learn what
motivates your audience, you can
successfully reach them and increase your team's
efficiency!
Written by Marisha Daniels from Rebecca Adele PR & Events
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